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Welcome to AceUp

This is a coaching platform that helps you grow with real support: a human coach, an AI companion, and a plan built around your goals.

Your company has invested in your growth, and this is where that starts. AceUp pairs you with a certified coach for one on one sessions, plus Ally, our AI coaching companion, to support you between meetings. Think of it as a coach in your corner and a tool in your pocket, both working toward the same goal: helping you grow, on your terms.

This page walks you through how it works, from getting matched to your first session.

How It Works

1. Tell us about yourself. You'll start with a short intake survey. It covers your goals, the areas you want to focus on, your timezone, and your language preference. This helps us find coaches who are a good fit for you.

2. Review your matches. Based on your intake, we'll recommend a few coaches, usually 2 to 3, for you to look through.

3. Get to know them, if you'd like. Some programs let you schedule a short consultation with one or more coaches before deciding. If your program includes this step, take a few moments to see who feels like the right fit. If it doesn't, you'll be matched directly.

4. Choose your coach and get started. Once you've selected a coach, you can book your first session and begin.

What to Expect

Coaching looks a little different for everyone, but a few things stay consistent.

It's confidential. What you share with your coach stays between you.

You'll have things to work on between sessions. Your coach will likely suggest small action steps to carry forward, things like clarifying a goal or trying a new approach at work.

Ally is there when you need it. Between sessions, Ally can help you reflect, prepare for your next conversation, and stay connected to what you're working on.

Making the Most of It

Coaching works best when you show up as yourself. A few things that help:

  • Stay open to new ideas, even ones that feel unfamiliar at first.
  • Put in the effort. The more you engage, the more you'll get out of it.
  • Be honest. Your coach can only help with what you bring to the table.
  • Stay focused on where you're headed, not just where you've been.

This is your journey. Make it your own.

Questions?

If you have questions, reach out to our Support Team or check our FAQ.