--- title: How to Switch Your Coach description: If at anytime you feel you would like to switch to a different coach please first notify the AceUp Customer Success team, and then follow the below steps on the AceUp platform. --- [Skip to content](https://help.aceup.com/en/knowledge/how-to-switch-your-coach#main-content) English Show submenu for translations [Submit A Support Ticket](https://help.aceup.com/en/knowledge/kb-tickets/new?hsLang=en) ![AceUp\_Logo\_black-1\_LP.png\]](https://help.aceup.com/hs-fs/hubfs/Q2%202022%20Landing%20Page%20Assets/AceUp_Logo_black-1_LP.png?height=40&name=AceUp_Logo_black-1_LP.png) - [Default HubSpot Blog](https://blog.aceup.com/) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.aceup.com/) - English Show submenu for translations - [Submit A Support Ticket](https://help.aceup.com/en/knowledge/kb-tickets/new) - [Go to www.aceup.com](https://aceup.com/) [Go to www.aceup.com](https://aceup.com/) Welcome! How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.aceup.com/en/knowledge?hsLang=en) 2. [Coachees](https://help.aceup.com/en/knowledge/coachees?hsLang=en) 3. [Scheduling](https://help.aceup.com/en/knowledge/coachees?hsLang=en#scheduling) # How to Switch Your Coach ## If at anytime you feel you would like to switch to a different coach please first notify the AceUp Customer Success team, and then follow the below steps on the AceUp platform. If for any reason you would like to switch to a different AceUp coach, **you must first notify the AceUp Customer Success team (customersuccess@aceup.com) in order to be able to do that.** Once your AceUp Account Manager has processed your request to switch to a different AceUp coach and updated your Coachee Dashboard with new coach recommendations, sign in to your AceUp account and go to the **1 to 1 Coaching** section of your dashboard. You will immediately see a pop-up window with information about the coach switch process. ![](https://help.aceup.com/hs-fs/hubfs/Screen%20Shot%202020-11-25%20at%201-48-33%20PM-png.png?width=600&name=Screen%20Shot%202020-11-25%20at%201-48-33%20PM-png.png) You will then see a new tab **SWITCH COACHES** appear on the **1 to 1 Coaching** section of your dashboard. Under this tab, you will be able to view your newly recommended coach options. ![](https://help.aceup.com/hs-fs/hubfs/Screen%20Shot%202020-11-25%20at%201-51-35%20PM-png.png?width=346&name=Screen%20Shot%202020-11-25%20at%201-51-35%20PM-png.png) You can schedule a free consultation with any available coaches at any time. If you have already had a consultation with your new coach of choice, you can click on the **SWITCH TO THIS COACH** button at the bottom of that coach’s card to choose that coach. ![](https://help.aceup.com/hs-fs/hubfs/Screen%20Shot%202020-11-25%20at%201-52-18%20PM-png.png?width=324&name=Screen%20Shot%202020-11-25%20at%201-52-18%20PM-png.png) You will then see a pop-up module requesting that you confirm the action, as well as information about when this coach switch will take place. **Coach switch will always take place at the beginning of the next calendar month.** ![](https://help.aceup.com/hs-fs/hubfs/Screen%20Shot%202020-11-25%20at%201-52-26%20PM-png.png?width=600&name=Screen%20Shot%202020-11-25%20at%201-52-26%20PM-png.png) ![](https://help.aceup.com/hs-fs/hubfs/Screen%20Shot%202020-11-25%20at%201-52-38%20PM-png.png?width=600&name=Screen%20Shot%202020-11-25%20at%201-52-38%20PM-png.png) ![](https://help.aceup.com/hs-fs/hubfs/Screen%20Shot%202020-11-25%20at%201-52-49%20PM-png.png?width=327&name=Screen%20Shot%202020-11-25%20at%201-52-49%20PM-png.png) When the coach switch takes place, this new tab **SWITCH COACHES** will disappear and you will only see and interact with your newly selected coach. ### Still Need Help? 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