Coaching in the flow of work means our coaches can provide support when you need it the most. If you are looking for help thinking through a time-sensitive situation at work you can now schedule a quick session at any time.
Schedule a Flash Coaching session
If your company plan includes flash coaching, you will be able to schedule a 30-minute flash-coaching session with your coach at any time, one at a time. Unlike your regular 1-1 session, there are no limits on how close to the date and time you can request a session. Once you request a session, you will be able to view your next flash-coaching session and all future 1-1 sessions on your 1 to 1 Coaching menu.
Request flash coaching sessions
- Go to the "1 to 1 Coaching" section on your Coachee menu.
- Click on the dropdown arrow next to "REQUEST NEW SESSION" and select "30 mins, Flash-coaching Session"
- Select the date & time. Click "CONFIRM".
- The requested session card will appear under the coach card, with all the session details and the status of the requested session.
- Once your coach confirms the session request, the session status will change to "Confirmed". You will also receive an email notification with a calendar invite as well as any necessary joining instructions.
Reschedule A Session or A Session Request
To reschedule a session or a session request, click on "Reschedule" on a session card. You will see the same calendar popup. You can pick a new date and time within the same month, or in a different month. Once you've selected a new date and time, your coach will receive the updated session request. Similarly, your coach is also able to reschedule a session for you.
Canceling a session
Unlike 1-1 regular sessions, you can cancel flash coaching sessions at any time. Click on the "x" button on the right of the session card and leave a message to your coach to provide context about your change of plans. Then click the “Cancel Session” button.
You and your coach will be notified by email and your calendar invites will be canceled.
Still Need Help?
Submit a support ticket using this form and a member of the AceUp Support Team will get back to you in 1-2 business days.