Scheduling & Session Facilitation
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      Setting up your Microsoft Teams Account

      Some of the companies we work with have preferences on the conferencing services used to connect with their employees. If you are matched with a coachee at one of these companies, you will be provided with a complimentary account.

      In this document:

       

       

       

      Setting up your Microsoft Teams account

      Depending on the case, AceUp might provide you with a paid license to MS Teams at no cost to be used with some of your AceUp coachees.

      1. Welcome email

      You will receive an email with the subject: "Welcome to Microsoft 365". In this email, you will find the details to set up your new Microsoft account under AceUp.

      In the email you will have access to:

      • Your new Username: yourname@aceup.coach
      • A temporary password. you will be requested to update your password the first time you sign in

      2. Click on "Sign in to Office 365" and update your password

      Once you receive that email, click on the "Sign in" button and sign in using the username and password provided. After that, follow the provided instructions to update your password.

      3. Once you complete the sign-up flow, you will find MS Teams on the left navigation of your Office account

      Your MS Teams will look like this, and the meetings using this service will appear on your calendar.

       

      Confirm or schedule a session using the MS Teams conferencing service.

      When a coachee works for a company that requires the use of MS Teams, any time you confirm or reschedule a requested session, or schedule a new one, the AceUp platform will automatically auto-select such service on the scheduling flow.  Please note that you must be signed in to your MS Teams account when scheduling MS Teams session on the AceUp platform.

      You will know when you have a connected MS Teams account if it is shown on your settings page.

      Starting a call using the Microsoft Teams app

      1. When you are ready to start a session, you can join from the AceUp platform, an email link, a mobile device, or directly from your calendar.

        You can also use a dial-in number and conference ID from the email to call in.

      2. When you open the meeting link, you will have three choices:

        • Download the Windows app: Download the Teams desktop app.

        • Continue on this browser: Join a Teams meeting through your web browser.

        • Open your Teams app: Navigate directly to your meeting, if you already have the Teams app.

      3. Type your name.

      4. Select your audio and video settings.

      5. Select Join now.

      For more information on how to join a Teams meeting, please follow this link to watch an MS Teams video training. You can also download Teams for your desktop, iOS, or Android.