Coachee Status Definitions

AceUp uses coachee usage and timing between calls with coach to assess engagement. AceUp then designates a "Coachee Status" to indicate the health of the engagement.

 

• Engaged Coachee(s) - Great job with these coachees! This means you are regularly meeting with the coachee and setting a next call on the calendar. For added impact, are they setting goals and making measurable progress? Are any of your coachees coming to the end of their goal?
• Disengaged Coachee(s) - These coachees don’t have a next call scheduled and have not had a call in more than 2 weeks. Do you have concerns about this coachee? As a reminder, we consider a coachee engagement to be on track if it is meeting at least once a month, setting goals, and having a next call scheduled on the AceUp platform.
• At Risk Coachee(s) - Is everything ok? We notice that these coachees have not had calls in over a month and don’t have any next calls scheduled. Have you reached out recently to try and re-engage them?
• Coaching Paused OR Churning - No need to comment this is to ensure coaches know these client statuses.

If you have any concerns or wins you would like to share please feel free to reach out to support@aceup.com at any time!