Booking a session with your coach is very simple through the AceUp platform.
- To access your 1 to 1 Coaching page, make sure you are logged in to your AceUp account. Simply click on the "1 to 1 Coaching" option located on the upper left hand side of the screen. This will take you directly to your coaching page where you can begin scheduling sessions with your coach.
- Click on the REQUEST NEW SESSION button. A calendar with your coach’s availability will pop up, which you can use to propose a time to meet via phone or video call.
- Your coach will then get back to you through the platform to either confirm or propose an alternative time.
- You can reschedule a session up to 24 hours ahead of time.
- You and your coach can schedule more than one session at once in advance. To learn more about how to schedule multiple sessions.
- If you have any questions or trouble scheduling sessions, please do not hesitate to contact your Customer Success Manager directly or email us at support@ace-up.com.
Still Need Help?
Submit a support ticket using this form and a member of the AceUp Support Team will get back to you in 1-2 business days.