With AceUp Ally you can get the most out of your coaching sessions.
With Ally as your coaching assistant, you can maximize the value of your coaching sessions. This innovative tool seamlessly integrates into your 1:1 meetings, securely and confidentially recording and organizing key discussion topics.
How It Works
- Activation: Once Ally has been activated for your coachee's organization, you will receive a greeting message from AceUp Ally, and your coachee will be asked to opt in.
- Coachee Opt-in: To have Ally join your sessions, your coachee needs to enable Ally from their settings and allow it to provide insights by processing your 1-on-1 session recordings. We'll make sure to give them the information they need to understand how it works.
- Session Confirmation: When using Zoom as your conferencing service, Ally will be automatically added to the call, as indicated by a session card label.
Notes:
Aceup Ally can join Zoom calls only.
- Joining the Call: AceUp Ally will automatically join your coaching session once it starts at the scheduled time.
Both you and your coachee need to approve the meeting recording for AceUp Ally so that it can process the session information and generate the session notes after the call ends.
💡Helpful tip!
To make things easier and avoid having to approve Ally joining each of your sessions, you can use the latest version of our Zoom application. For this, you will need to disconnect and reconnect your Zoom account to the AU platform. Please follow the link to find instructions on reconnecting your Zoom account. - Session Recording: While in the session, Ally listens actively and records the conversation.
- Session Summary: After the call ends, Ally will complete the Post-session survey for you. You can view and edit the session summary when you follow the process to mark the session as "occurred."
Known Limitations
Ally will join to the session only once. If the call drops for any reason, like connection issues, Ally will not automatically rejoin the call.
Note: Although this issue is rare, we are working to find solutions to improve AceUp Ally's functionality in these scenarios. Thank you for your understanding and patience.
Additional Notes
- The AceUp Ally is still under development, and its capabilities may grow over time.
- If you encounter any issues or have feedback, please contact our support team at support@aceup.com.
- To learn more about how AceUp laverages AI, follow this link.
FAQ
- Does Ally participate in the conversation?
No, Ally doesn't participate in the conversation but observes and analyzes it to generate a comprehensive summary.
- Why is a meeting recording necessary for Ally to function?
Ally needs the discussion recording to analyze the conversation reliably and accurately. The generated summary is based on the extracted transcript and sentiment analysis. Recording data access and deletion will be handled as described in our Data Processing Addendum.
- What if the coach does not confirm the bot joining the session?
If you do not confirm AceUp Ally’s participation in the session, a session summary will not be generated. However, you can always use Ally’s help in your next sessions.
- What happens if the call is closed and when reopened the bot is not rejoining?
Ally will not be able to rejoin the session after it is closed for any reason.
- Will Ally join all my sessions?
After the coachee enables Ally, all their future sessions will include this experience.